Effective Social Media Marketing Involves Two-way Conversations

by | Apr 1, 2020 | Marketing Your Business

Your social media marketing initiatives must be built on building a dialogue, where YOU speak and listen to your audience and responding to their wants and needs.

Get them to talk. Then so can you listen and respond.

Is your brand into monologues in social media?

It should NOT be that way. You should take the time to listen and respond to your audience. A two-way conversation helps you connect your brand with potential and existing customers on a human level.

Conversations give your brand a personality attracting more potential customers.

Much like in real-world social interactions, a conversation on social media must be two-way. Don’t you agree?

Here are a few tips:

Ask questions. Be genuine about wanting to learn more about them.

Ask about their accomplishments
Ask about their challenges
Ask about their ideal customer
Ask how you could help them

When they respond:

Ask more questions
Answer their questions
Respond to comments
Give compliments
Acknowledge compliments
Address complaints

If you’re not doing this yet, don’t you think it’s worth a try?

Chris Nelson-Jeffers
cnelsonjeffers@breckshire.com

About Chris B. Nelson-Jeffers

Chris Nelson-Jeffers is a leading online marketing expert working with select businesses, organizations, and professionals in the Wausau, Wisconsin area to optimize and expand their online presence so they can increase sales and grow their business. Contact Chris today to learn how you can leverage modern digital marketing practices to grow YOUR business!

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